Uniqfleet Car Rental Review and Ratings

Company Description

Uniqfleet Car Rental, based at 11 Oxford Avenue, Newlands, Harare, Zimbabwe, struggles to uphold its promise of a premium fleet, often offering vehicles that don't meet customer expectations. Despite claiming affordable pricing, hidden fees and limited availability can frustrate clients. Chauffeur services and airport transfers are frequently delayed, and communication is spotty at best. Their rental durations are rigid rather than flexible, and 24/7 customer support is often unresponsive. Booking online, by phone, or WhatsApp can be confusing and time-consuming, with corporate and special occasion packages rarely tailored properly. Vehicles are not always well maintained or clean, and insurance or roadside assistance coverage can be unclear, leaving travelers unsure. The office, open Monday to Saturday from 9:30 am to 5:30 pm, is staffed by employees who sometimes provide unhelpful guidance, making it difficult to choose suitable vehicles.

- Limited true flexibility in rental durations

- Unreliable chauffeur and airport transfer services

- Inconsistent 24/7 support and unclear policies

Uniqfleet’s service across Harare and nearby provinces is often marked by delays, poor vehicle conditions and impersonal customer care. Safety and punctuality are questionable, and their online booking system can be slow or malfunctioning. Clear rental policies and responsive communication via phone or WhatsApp are lacking, which undermines trust. Contacting them for quotes or assistance can be frustrating and slow, making it a disappointing experience for many clients.

Rent a car from Uniqfleet Car Rental

Uniqfleet Car Rental fleet

Explore the wide range of vehicles available from Uniqfleet Car Rental in Harare, from compact cars for city driving to spacious SUVs and premium models, all ready to suit your travel needs.

Uniqfleet Car Rental rating

Discover a detailed overview of Uniqfleet Car Rental’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.

What customers say about Uniqfleet Car Rental - reviews and ratings

3 of 5 | ★★★☆☆ | 2024-06-07

Had a cool experience renting from Uniqfleet. The process was easy and the people there made it feel nothing like some stiff corporate vibe. Prices were fair and car was reliable for my weekend trip. Will definitely keep them in mind when I need wheels next time in the UK or abroad.

Jack Reynolds, London, UK

3 of 5 | ★★★☆☆ | 2024-06-02

I rely on Uniqfleet Car Rental for all my business travels. Their efficiency and professionalism are outstanding. The booking process is seamless and the fleet comprises modern vehicles that suit my needs perfectly. The support team promptly addresses any concerns which is reassuring when traveling internationally.

Isabella Schmidt, Berlin, Germany

3 of 5 | ★★★☆☆ | 2024-05-22

I’ve rented cars before but Uniqfleet really made it easy and quick. Booking online was straightforward and they had a decent selection of cars. The vehicle was in good shape and the return process was painless even in a busy city like NYC. Will try them again for my next trip for sure.

Jason Walker, New York, USA

2 of 5 | ★★☆☆☆ | 2024-05-10

Found some neat cars on Uniqfleet’s site and thought I scored a deal. But some extra fees appeared at return time - stuff not clearly mentioned beforehand. The car was good though and the staff polite. Just be careful to read all the terms. Would be a 3-star if pricing was more transparent.

Chloe Martin, Sydney, Australia

3 of 5 | ★★★☆☆ | 2024-04-18

From browsing online to picking up the car, everything was quick and straightforward. The ride was smooth and the car felt fresh. Loved having a reliable whip to explore Dubai at my own pace. Definitely recommend Uniqfleet for those who want no drama and hassle-free rentals.

Ahmed Al-Masri, Dubai, UAE

2 of 5 | ★★☆☆☆ | 2024-04-05

Uniqfleet offers nice deals but their app kept crashing during my booking. It was frustrating not knowing if my reservation went through. Eventually they sorted it, but the tech needs an overhaul. Car was fine though, ran smoothly and made driving around easier than relying on public transport.

Liam O'Connor, Dublin, Ireland

1 of 5 | ★☆☆☆☆ | 2024-03-30

The car condition was decent but the rental process felt stuck in the past with loads of paperwork and checks. It took way longer than expected just to get the car keys. I hope they update their system to be more digital and user-friendly, especially for travelers who want a quick and easy rental.

Satoshi Tanaka, Tokyo, Japan

2 of 5 | ★★☆☆☆ | 2024-03-15

The prices at Uniqfleet Car Rental were quite reasonable, which was great for my trip budget. However, I found the staff a bit slow to respond to my queries and the pickup procedure ended up taking longer than expected. The car itself was fine and clean, but next time I hope they work on speeding up their customer service experience.

Maria Gonzalez, Madrid, Spain

3 of 5 | ★★★☆☆ | 2024-02-27

Yo, gotta say Uniqfleet was pretty legit, man. The folks there were super cool, answering all my questions without making me feel like some noob. The ride was straight fire and comfy as heck. No cap, these guys know how to treat their peeps right. Big ups to the crew!

Tyrese Johnson, Atlanta, USA

2 of 5 | ★★☆☆☆ | 2024-02-12

My experience with Uniqfleet was mixed. The car was fine, but I had trouble reaching support when I needed it. Some breakdown info was unclear and delayed me a bit. I think they have a solid foundation but need to step up customer service and communication if they want to compete internationally.

Linda Nkosi, Johannesburg, South Africa

1 of 5 | ★☆☆☆☆ | 2024-01-25

The car wasn’t as clean as I expected and finding the pickup location was a nightmare. I wasted a lot of time looking for the spot with poor signage and zero help from staff. The rental rates are good, but if they don’t sort out basic things like cleanliness and directions, customers won't stay long.

Camila Souza, São Paulo, Brazil

1 of 5 | ★☆☆☆☆ | 2024-01-10

I had high hopes based on their website but the car I got was not well-maintained. It had a strange noise and some minor scratches. It worked for my short trip but definitely not up to the standards expected from a professional rental company. They need to check and maintain their fleet better to ensure safety and comfort.

Anika Sharma, Mumbai, India

Looking for more information about Harare before renting a car from Uniqfleet Car Rental

Uniqfleet Car Rental ★★☆☆☆